The Plain-English Version
We want everyone to be able to use this site. We build to the WCAG 2.2 AA standard, we test with keyboards and screen readers, and if anything gets in your way, call (216) 702-8778 — a person will help you directly and we'll fix the page.
Our Commitment
Ben's Air Duct Cleaning is committed to ensuring digital accessibility for people with disabilities, consistent with the Americans with Disabilities Act (ADA). We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and we continually improve the user experience for everyone.
Measures We Take
- Semantic HTML structure: one h1 per page, ordered headings, landmarks, and labeled controls.
- Full keyboard operability — navigation menus, dropdown panels, forms, and the photo-gallery lightbox all work without a mouse, with visible focus states.
- A "Skip to main content" link on every page.
- Color contrast meeting AA ratios; brand colors are never the only carrier of meaning.
- Descriptive alternative text on meaningful images; decorative images are hidden from screen readers.
- Reduced-motion support honoring your operating-system preference (animations and smooth-scroll are disabled automatically).
- Responsive layouts that support 200% zoom and mobile screen readers.
- Forms with programmatically associated labels and clear error messaging.
Conformance Status & Limitations
We assess pages against WCAG 2.2 AA during development and re-review as content changes. Some third-party content (embedded maps, review widgets, payment processors) may not be fully under our control; where a third-party feature is not accessible, contact us and we will provide the same information or service another way.
Feedback & Assistance
If any part of this website is difficult to use, or you need information in an alternative format, please contact us — we respond promptly, and a real person will help you complete whatever you came here to do:
- Phone: (216) 702-8778
- Email: [email protected]
- Mail: Ben's Air Duct Cleaning, 925 Berea Industrial Pkwy, Berea, OH 44017
Enforcement & Formal Complaints
We aim to resolve accessibility feedback directly and quickly. If you are not satisfied with our response, you may contact the U.S. Department of Justice's ADA information line or file a complaint under applicable law. We would appreciate the chance to fix the issue first.
Ongoing Review
This statement is reviewed whenever the site design or major content changes, and at least annually. This build was last reviewed on July 3, 2026.
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